Old fashion values, with contemporary pest control solutions for the entire family. Providing an educational experience with our knowledge, honesty and value for money service.
Our Core Values
1. Customer focus – What’s best for the customer, always.
2. Education – A passion for learning, personal growth and knowledge sharing.
3. Humility – The ambition for best, with the humility to seek improvement.
4. Positivity – A positive approach to everything.
5. Proactive – Solutions before problems.
6. Reliable – Punctual, high value service. Every time.
7. Teamwork – Work with the team, for the team.
8. Communication – Safe, fluent and accurate communication.
Duane & Therese
Duane and Therese moved their young family to the Local area in 1997 with the ambition of providing a level of service in the pest control industry which is unparalleled.
Over 20 years and a lot of blood, sweat and tears later Local Pest Experts is one of the largest Family owned and operated pest control businesses on the NSW Mid North Coast and has a reputation to be proud of.
After many years at the helm of Local Pest Experts, Duane & Therese relaxed into retirement in October 2019. Their sons Trent & Tristen, promptly taking the reins and maintaining the essential core values of Local Pest Experts - service, professionalism, quality, reliability, and honesty.
Owner - Operator
With parents who have a passion for the pest control industry and their customers, it was only a matter of time before Duane & Therese’s middle son followed suit.
At the ripe age of 12, Trent was recruited during school holidays to assist in digging to install termite monitoring stations and management systems. Finally signing up for his pest control traineeship at 15 years old. Trent has been engrossed by an industry with more below the surface than meets the eye.
In October 2019, Trent & Tristen embarked on the journey of taking over ownership of Local Pest Experts following Duane & Therese’s retirement. Trent loves the customer interaction, knowledge building and problem-solving that comes with each and every day.
Owner - Operator
Tristen was born into the pest control industry with his parents, Duane and Therese being active in the industry at the time of his birth. Growing up surrounded by knowledge, passion and a love for the industry, Tristen quickly caught the bug (pardon the pun) signing up to his traineeship in 2010.
Quickly progressing through to be fully qualified in all areas of pest control, including timber pests (termites). When asked what he loved about the industry he replied, “Working alongside my family to help our customers overcome any pest problems. Also, having a different challenge everyday”.
In October 2019, Tristen and Trent embarked on the journey of taking over ownership of Local Pest Experts following Duane & Therese’s retirement. Tristen has an enormous knowledge base and an even bigger work ethic.
Ethan fell into the pest control industry when he applied for a job in 2005. Therese and Duane quickly learned of his commitment when they found out he had been walking to and from work (approx. 3km) every day after his car broke down.
Over an exciting 15+ year career, Ethan has amassed a great knowledge of all that the pest control industry has to offer. His clients love him, and his fluorescent red hair ensures he stands out from the crowds. In 2021 Ethan was promoted to a supervisory role. He has taken this in his stride, and is enjoying sharing his knowledge and expertise with our up and coming technicians.
Aidan joined the Local Pest Experts team in 2018, bringing across 2 years of pest control experience. Aidan has a thirst for further knowledge and a caring attitude, making him an easy fit for pest control and the Local Pest Experts team.
Keep an eye out for shiny bald head, his everlasting smile and his consistent self-proclamations of being ‘awesome’!
Steven is fast becoming a familiar face within the Local Pest Experts team. Surrounded by a solid team of Experts he has been able to progress to a well-rounded pest control technician and is learning more every day.
When asked what he liked most about his job he said, “The diverse working environment and customer contact”. The world of pest control has a lot in store for Steven.
Natasha was born and bred in Taree and is a valued addition to the Local Pest Experts team. You probably guessed by the name she is part the Chapman family. Her relationship and eventual marriage to Trent threw her (like it or not) into the pest control industry, with the unescapable dining table talk within the Chapman household.
After working in several admin roles, from a small business in Port Macquarie, to a private hospital in Taree and finally an allied health company in Forster before her arrival on the Local Pest Experts team.
Natasha will be one of the friendly voices when you call for an enquiry and the person to talk to for all things accounts and pest control.
Born and bred in Wingham, Olivia has a long history with Taree, Wingham and the Manning Valley. After going to school at Wingham High, Olivia progressed to work at a local cafe. When she was ready for a change in 2018, we were lucky enough to scoop her up and make her part of the admin team in our Taree office.
You may see some of Olivia’s handy work on Local Pest Experts social media pages, or hear her friendly voice on the phone.
If you have a question about domestic or commercial general pest control and in particular termites, Olivia will be there to provide you with the answers.
Sarah is the newest addition to Local Pest Experts admin team. Growing up locally, Sarah began her working life within the veterinary field, becoming a vet nurse and working in the Forster/Tuncurry area.
In early 2020, Sarah was looking a change and luckily our paths crossed and she became a valuable member of the Local Pest Experts team.
Sarah manages and liaises with all of our commercial customers. She will be available to answer any of your pest control queries and make your experience an enjoyable one.
Rochelle "Chelle" is the newest member of the LPE administration team. Chelle brings a wealth of customer service knowledge, thanks to her previous experience in the retail and home care fields. You will hear her friendly voice on the phone when calling our office. Chelle is proving to be a great fit to the team with her fun-loving attitude and dedication to learning all things pest control. Currently undertaking her traineeship in Business Administration, she is thriving in her role at Local Pest Experts.
Scott is one of the newest additions to the LPE team of technicians. Scott is currently undertaking his Traineeship and is proving to be an great asset to the team. You may see him working alongside one of our senior technicians, be sure to give him a wave!. You can't miss his 'luscious locks' blowing in the wind.
Dan is another of our new trainees within the LPE team. Dan is currently undertaking his Traineeship in Urban Pest Management. You will see him riding along with one of our senior technicians, soaking in all of the knowledge and experience.