Old fashion values, with contemporary pest control solutions for the entire family. Providing an educational experience with our knowledge, honesty and value for money service.
Our Core Values
1. Customer focus – What’s best for the customer, always.
2. Education – A passion for learning, personal growth and knowledge sharing.
3. Humility – The ambition for best, with the humility to seek improvement.
4. Positivity – A positive approach to everything.
5. Proactive – Solutions before problems.
6. Reliable – Punctual, high value service. Every time.
7. Teamwork – Work with the team, for the team.
8. Communication – Safe, fluent and accurate communication.
Duane & Therese
Duane and Therese moved their young family to the Local area in 1997 with the ambition of providing a level of service in the pest control industry which is unparalleled.
Over 20 years and a lot of blood, sweat and tears later Local Pest Experts is one of the largest Family owned and operated pest control businesses on the NSW Mid North Coast and has a reputation to be proud of.
After many years at the helm of Local Pest Experts, Duane & Therese relaxed into retirement in October 2019. Their sons Trent & Tristen, promptly taking the reins and maintaining the essential core values of Local Pest Experts - service, professionalism, quality, reliability, and honesty.
Owner - Operator
With parents who have a passion for the pest control industry and their customers, it was only a matter of time before Duane & Therese’s middle son followed suit.
At the ripe age of 12, Trent was recruited during school holidays to assist in digging to install termite monitoring stations and management systems. Finally signing up for his pest control traineeship at 15 years old. Trent has been engrossed by an industry with more below the surface than meets the eye.
In October 2019, Trent & Tristen embarked on the journey of taking over ownership of Local Pest Experts following Duane & Therese’s retirement. Trent loves the customer interaction, knowledge building and problem-solving that comes with each and every day.
Owner - Operator
Tristen was born into the pest control industry with his parents, Duane and Therese being active in the industry at the time of his birth. Growing up surrounded by knowledge, passion and a love for the industry, Tristen quickly caught the bug (pardon the pun) signing up to his traineeship in 2010.
Quickly progressing through to be fully qualified in all areas of pest control, including timber pests (termites). When asked what he loved about the industry he replied, “Working alongside my family to help our customers overcome any pest problems. Also, having a different challenge everyday”.
In October 2019, Tristen and Trent embarked on the journey of taking over ownership of Local Pest Experts following Duane & Therese’s retirement. Tristen has an enormous knowledge base and an even bigger work ethic.
Ethan fell into the pest control industry when he applied for a job in 2005. Therese and Duane quickly learned of his commitment when they found out he had been walking to and from work (approx. 3km) every day after his car broke down.
Over an exciting 15+ year career, Ethan has amassed a great knowledge of all that the pest control industry has to offer. His clients love him, and his fluorescent red hair ensures he stands out from the crowds.
In 2021 Ethan was promoted to a supervisory role. He has taken this in his stride, and is enjoying sharing his knowledge and expertise with our up and coming technicians.
Natasha was born and bred in Taree and is a valued addition to the Local Pest Experts team. You probably guessed by the name she is part the Chapman family. Her relationship and eventual marriage to Trent threw her (like it or not) into the pest control industry, with the unescapable dining table talk within the Chapman household.
After working in several admin roles, from a small business in Port Macquarie, to a private hospital in Taree and finally an allied health company in Forster before her arrival on the Local Pest Experts team.
Natasha will be one of the friendly voices when you call for an enquiry.
Born and bred in Wingham, Olivia has a long history with Taree, Wingham and the Manning Valley. After going to school at Wingham High, Olivia progressed to work at a local cafe. When she was ready for a change in 2018, we were lucky enough to scoop her up and make her part of the admin team in our Taree office.
You will notice some of Olivia’s handy work on our social media pages as she is our, self-proclaimed "Marketing and Social Media Co-Ordinator".
In May 2022, Olivia was promoted to Office Manager after 3.5 years in an administration role.
If you have a question about domestic or commercial pest control and in particular termites, Olivia will be there to provide you with the answers.
Steven is a familiar face at Local Pest Experts after joining the team in 2015. Surrounded by a solid team of Experts he has been able to progress to a well-rounded pest control technician and is learning more every day.
When asked what he liked most about his job he said, “The diverse working environment and customer contact”. The world of pest control has a lot in store for Steven.
Sarah is one of our lovely admin staff. Growing up locally, Sarah began her working life within the veterinary field, becoming a vet nurse and working in the Forster/Tuncurry area.
In early 2020, Sarah was looking a change and luckily our paths crossed and she became a valuable member of the Local Pest Experts team.
She will be available to answer any of your pest control queries and make your experience an enjoyable one.
In June 2022, Sarah welcomed her son Morgan into the world and commenced Maternity Leave. We look forward to having her back on board early 2023.
Rochelle "Chelle" is an integral part of our administration team. Chelle brings a wealth of customer service knowledge, thanks to her previous experience in the retail and home care fields. You will hear her friendly voice on the phone when calling our office. Chelle is proving to be a great fit to the team with her fun-loving attitude and dedication to learning all things pest control.
We were lucky enough to add Chelle to our team in 2021 and she is currently undertaking her traineeship in Business Administration.
Joining the team in August 2021, Scott is proving to be an excellent addition to the LPE team of technicians. Scott is currently undertaking his Traineeship in Urban Pest Management. Scotty was lucky enough to have his ute upgraded in 2022, there's no way you'll miss Scotty on the road.
Working towards a Timber Pest qualification and receiving preconstruction training is on the cards for Scott, keep your eye out for his future achievements!
Joining the team in September 2021, Dan is another trainees within the LPE team. Living in the Forster-Tuncurry area with his family, Dan is able to work and play in a beautiful part of the Mid North Coast.
Dan is currently undertaking his Traineeship in Urban Pest Management. Dan has been receiving rave reviews for his services and is an asset to the team! Working towards a Timber Pest qualification into the future is a goal for Dan. A quiet achiever and all round good bloke!
Nick is another of our new trainees within the LPE team. Currently living in the Port Macquarie-Hastings region, Nick enjoys motor bike riding in his spare time.
Joining the LPE team in January 2021, Nick is currently undertaking his Traineeship in Urban Pest Management. Give him a wave when you see him out and about!
Liam "Bourney" is another of our new trainees within the LPE team. Living locally within the Manning Valley, Liam enjoys playing team sports such as basketball in his spare time.
Liam started with LPE in April 2022 and is currently undertaking his Traineeship in Urban Pest Management. Usually riding alongside, Ethan and using his physical ability to assist on Termite Management System installations.
Brenton is our newest trainee within the LPE team. Currently living in the Manning Valley, Brenton is an avid football fan and has a beautiful young family. Brenton is currently undertaking his Traineeship in Urban Pest Management.